08/23/2019: Capital One Breach Tips

A large financial institution recently announced a breach of more than 100 million credit card applications and accounts.  Although this specific breach only affects this institution’s customers,  here are some tips to help prevent you from compromising your personal information:

  • Do not give out personal information over the phone or in an email. Social engineering is a process of deceiving individuals into providing personal information to seemingly trusted agents who turn out to be malicious actors. If contacted over the phone by someone claiming to be the bank, do not give out your personal information, we do not call and ask for personal information. If unsure if it is a legitimate call than call the bank directly or come into a branch and speak to someone in person.
  • Never click on links in emails or in text messages. If you do think the email is legitimate, whether from a third-party retailer or primary retailer, go to the site and log on directly. Never click links in text messages. The bank will text you if there is suspicious activity, but will never include a link.
  • Set secure passwords and don’t share them with anyone. Change all online account passwords if you think your data has been breached.
  • Check online account activities. Regularly check online accounts for any suspicious activity. If suspected that there is suspicious activity, please contact the bank directly.

For additional cyber security tips visit the HPB Safety and Security page.

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