Help Center

Telephone Banking

  • Our toll-free line that allows you to access important information about your HPB accounts 24 hours a day. This may include everything from the current balance in your checking account to the current amount owed on your auto loan. To get started using InfoNow, call toll-free at 1.888.424.1976

Lost or Stolen Cards

  • We recommend you let us know as soon as you find out that your card is missing.
  • To report a lost or stolen card, please call the following numbers as soon as possible:
    • Credit Cards – 800.558.3424
    • Business Credit Cards – 866.552.8855
    • Debit / ATM Cards – 800.554.8969
    • Please keep this information in a secure place in case of emergency or store it in your cell phone.

How do I enroll in Online Banking?

Reorder Checks

Routing Number

  • A routing number is the nine-digit code on the bottom left of your check. This number helps banks and businesses locate your account. The routing number of Hickory Point Bank is 071124805.

How can I prevent fraud?

  • We recommend visiting our Safety & Security Center to help you learn about how to keep your account information safe and secure. We also offer an app called CardValet to help you manage and protect your money. It allows you to receive notifications whenever your card is used and much more. To learn more about CardValet click here.

Teller Services

  • Cashiers checks:
    • Regular fee: $5
    • Ambassador Club customers: $2.50
  • Money orders:
    • Regular fee: $5
    • Ambassador Club fee: $2.50
  • Wire Transfers: $25 fee for outgoing domestic wires. $75 fee for outgoing international wires. All incoming wires are $10
  • Contact us online
  • Chat with us today

FDIC-EDIE The Estimator

  • Since Hickory Point Bank and Trust is an FDIC-insured institution, it means that your qualifying deposits are insured by the federal government. And when your money is FDIC insured, you can’t lose a penny, no matter what. But as with any insurance, there are coverage limits and requirements that must be met. To help you determine your insurance coverage, you can use an easy-to-use online FDIC tool called EDIE The Estimator. Using EDIE is easy. Just click the button below to get started. To save time, have a list of your deposit accounts and the amount you have in each. If you have joint accounts or trust accounts that name beneficiaries, have those names, too. To check business accounts, you will need the business name and Employer Identification Number (EIN). Get started with EDIE now.

I forgot my Personal Online Banking password.

  • First, double check to make sure your Username is spelled correctly. If that still doesn’t work, you can easily reset your password. Here’s how:
    • Click on the “Forgot Password?”. It’s located below the Username box or click here
    • Complete the forgot password form and select “reset password”.
    • Choose a secure new password, and you’re all ready to bank online.

MoneyPass ATM Locator 

Contact Information

Main Office
225 North Water Street
Decatur, IL 62523

Mailing Address
P. O. Box 2548
Decatur, IL 62525

(217) 875-3131
Toll Free

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