03/16/2020: Coronavirus COVID-19 Readiness

Dear Valued Client,

Beginning Tuesday, March 17th our banking centers in Decatur, Champaign, and Springfield will begin operating as drive-up only facilities until further notice. The decision to close our banking center lobbies has been made with the well-being of our clients, colleagues, and communities top of mind, and with the guidance of health experts and agencies such as the Center for Disease Control.

Through the drive-up, we will be able to accommodate most banking transactions. Additionally, our digital banking services are available at your convenience, and ATM locations are easily accessible. Contact your local banking center for more information or to inquire about scheduling an appointment for more advance banking needs.

We understand the uncertainty you may be experiencing surrounding the coronavirus (COVID-19) and we want you to know that we are here for you. Please know that all of the following resources are available for your convenience from the comfort of your own home:

  • Bank online: Personal or Business, we’ve got you covered
  • Start an Application: Click here to apply for a loan
  • Apply for a Bank Account: Click here to get started
  • Online Chat: Our dedicated staff is ready to chat online to answer your questions
  • Contact us online via our Help Center
  • Talk to our Staff: Call us at 217-875-3131, we are here to help

Also, on March 17th, we will temporarily close our banking center located inside ADM’s North American headquarters at 4666 E. Faries Parkway in Decatur.  We intend to promptly reopen this facility when conditions improve.  For those ADM employees who utilize this banking center, please click here for locations of our five other Decatur area banking centers.

We ask for your patience as we do our part to help control the risks associated with the COVID-19 outbreak.  As always, we are here for you, so please reach out if you have any questions.

Sincerely,

Karla Miller

Director of Client Experience

Hickory Point Bank & Trust

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