March 12, 2020

Dear Valued Client,

At Hickory Point Bank, the health and safety of our clients, our team members and those we interact with each day is a primary concern for all of us. We understand the uncertainty you may be experiencing surrounding the coronavirus (COVID-19) and are committed to being responsive to your needs as the situation evolves.

As a Hickory Point Bank client, you have access to your accounts 24/7 through our online banking and mobile app which is available anytime, anywhere with internet access. From there, you can make payments, view transactions, check balances and even make deposits using a mobile device.

If you are already enjoying the safety and convenience of these services, we thank you.

If you do not currently utilize our digital banking services, now is a great time to set them up by visiting our website.

Having these tools available and ready for use at any time will make managing your money easier and more convenient. Visit our Tutorial Center to learn more about our digital products.  If you need help, utilize the chat feature at hickorypointbank.com or call us at 217.875.3131 and we will walk you through the process.

If you do need to visit one of our locations, please be assured that we are taking extra steps to frequently clean surfaces in our lobbies, teller lines, and public spaces, as well as reinforcing the practice of healthy habits.

We are taking this virus seriously, as we know each of you are, by following guidelines from health experts and agencies such as the Center for Disease Control. We care deeply for the well-being of our colleagues, clients and communities.

Please reach out if we can assist you in the days and weeks ahead.

Sincerely,

 

Karla Miller

Director of Client Experience

Hickory Point Bank & Trust